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Room service is coming to St Vincent’s Private Hospital

St Vincent’s Private Hospital Toowoomba has transformed the meal-time experience for patients by introducing full room service for all meals as of 11 December 2017.

Patients will no longer receive their meals at a set time each day, nor will they need to select their meals a day in advance. Instead, they will order fresh, cooked to order meals, which will be delivered in under 45 minutes from placing their order. If preferred, they can pre-order their meal or snack for delivery at a specified time and a family member or carer can place an order for the patient.

Patients with special dietary requirements and food allergies will continue to be managed via our Clinical Information systems. Only food items that meet the patient’s individual requirements will be offered. Complex dietary requests will be referred to the hospital’s Clinical Dietitian. Room Service Assistants will take patient orders, and be able to assist patients with special needs choose from the range of options available on the menu, so that good nutrition remains paramount. Room service menus are located on the tray table in all patient rooms.

Room service will be available to all patients from 6.30am to 6.30pm daily.

To place a room service order, please use the telephone at your bedside and call Extension 3663.

A family member or carer is able to place an order on behalf of the patient, by telephoning 07 4688 5588 (if calling from outside the hospital) between 6.30am and 6.30pm.

Meals can also be ordered in advance for delivery at a specific time.

Please note food or alcoholic drinks should not be brought into the hospital without permission from your nurse.